Privacy Policy
Effective Date: Upon Public Launch of SeniorsUnited.com
SeniorsUnited is committed to protecting your privacy. This Privacy Policy outlines what information we collect, how we use it, and the steps we take to safeguard your data. This version matches the policy publicly posted on our website.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly, including name, address, email, phone number, and message content
- Verified address data, including ZIP+4 and congressional district codes, validated through a third-party service
- Technical data, such as IP address, browser type, operating system, and referral URLCookies and usage data to enhance functionality and analyze site performance
You may disable cookies in your browser, though doing so may affect your use of certain features.
2. How We Use Your Information
We use your information to:
- Deliver your messages to elected representatives
- Confirm your district and voter eligibility
- Improve platform functionality and prevent misuse
- Contact you about civic engagement opportunities (if opted in)
- Generate anonymized statistics to inform our mission
We do not sell your data or share it with political parties, advertisers, or data brokers.
3. Content Moderation & Abuse Prevention
To help ensure safe and responsible use of our messaging tools, SeniorsUnited employs automated content moderation powered by artificial intelligence (AI). This system may:
- Scan message content at the time of submission for profanity, hate speech, threats, impersonation, or violations of our Terms of Use
- Identify signs of coordinated manipulation, including repeated identical messages or proxy-based flooding by organizations
- Block or return flagged messages to users for revision
We do not use moderation to suppress legitimate political views. Message content is only analyzed in real-time and not stored unless necessary for abuse enforcement.
4. When We Share Data
We do not share your personal information except when:
- Required by law, subpoena, or lawful government request
- You explicitly request us to do so (e.g., submitting a message to Congress)
- Service providers require it to perform secure functions on our behalf (e.g., address validation, hosting)
All service providers are contractually obligated to maintain confidentiality and security.
5. How We Protect Your Information
We use access controls and secure storage protocols to protect your data in transit and at rest. Our systems are regularly reviewed for security and compliance.
Access to personally identifiable data is limited to authorized volunteers and contracted professionals performing critical technical tasks. SeniorsUnited is a volunteer-led organization, except where professional services are required for development or support.
6. Your Rights and Choices
You may:
- Access, edit, or delete your personal profile at any time by signing into your account
- Permanently delete your account and all associated data without needing to contact us
- Unsubscribe from communications at any time using the link in each email
- Decline to participate in any campaign, survey, or feature requiring personal information
SeniorsUnited gives users full control over their data from the moment of sign-up. You do not need to request permission to update or remove your information.
7. External Sites
Our site may link to external websites (e.g., those of elected officials or partners). SeniorsUnited is not responsible for the privacy practices of these sites.
8. Policy Updates
We may update this policy from time to time. Substantive changes will be announced via our website and email when appropriate.
9. Contact
For questions about this Privacy Policy, please contact us at:
SeniorsUnited
254 Commercial St., Suite 245
Portland, ME 04101
privacy@seniorsunited.com
